Client Agreement & Consent
1. Our relationship
By booking a session you agree that Dalal Community Solutions provides guidance, education and form-preparation coaching only. You remain fully responsible for your own accounts, applications and submissions.
2. We guide, we do not act as you
We will never log in to your government, bank or other accounts on your behalf, and we will never submit applications for you. You click submit yourself while we sit beside you.
3. No regulated advice
We do not provide legal, immigration, tax or medical advice. Where you need regulated advice, we will refer you to an appropriate licensed professional.
4. PIPA consent
You consent to our collection and use of your personal information for the purpose of delivering the service you requested, as described in our Privacy Policy, under Alberta's PIPA.
5. CASL consent
You consent to receive appointment reminders and service messages related to your booking by email, phone or WhatsApp. You may withdraw this consent at any time.
6. Emergency redirect
You understand we are not an emergency service. In an emergency you will contact 911, Health Link 811, 211 Community, or the Distress Centre Calgary (403-266-4357).
7. Consent record
Your consents are recorded with a secure timestamp at the time of booking.
We guide, we do not act as the client. Dalal Community Solutions provides navigation, education and form-preparation coaching only — you log in and submit everything yourself. We are not a government body, immigration/legal firm, or tax advisor, and we do not replace free settlement agencies. No outcomes are guaranteed.